Our Team
Cara McDougall
Cara McDougall, MPT (she/her) is a Registered Physiotherapist and the Owner and Clinical Director of Toronto Pessary Clinic. She is deeply committed to supporting women in their journey to optimize health, well-being, and function through specialized pelvic health care.
Cara’s passion for pelvic health began during her Master’s in Physical Therapy at the University of Saskatchewan in 2013. Recognizing the sensitive yet life-changing nature of this work, she pursued extensive advanced training in pelvic floor physiotherapy, including pessary assessment and fitting.
Since 2016, Cara has served as both an Instructor and Teaching Assistant with Pelvic Health Solutions, training healthcare professionals across Canada and the United States in pelvic health practices. In 2022, she co-developed and continues to teach a comprehensive pessary fitting course that is offered across North America. She is also a sought-after consultant in pessary fitting and pelvic health, providing guidance to professionals and organizations aiming to expand expertise, improve access, and transform quality of conservative pelvic health care.
She founded Toronto Pessary Clinic in 2018 to provide compassionate, knowledgeable, and accessible care for women seeking management of pelvic organ prolapse and urinary incontinence, and remains dedicated to advancing pelvic health education, supporting patients through empathy and expertise, and ensuring women have access to effective, client-centered treatment options.
Jenny Telfer-Crum
Jenny Telfer-Crum, (she/her) is a Pelvic Health Physiotherapist with extensive training in urinary incontinence, pelvic organ prolapse, pessary fitting and care, and exercise across the lifespan. She works collaboratively with patients to help them understand their bodies, reduce worry, and confidently progress toward their fitness and lifestyle goals.
Jenny is known for providing compassionate, inclusive, and trauma-informed care that centers on each patient’s individual needs and goals. Her practice emphasizes education, empowerment, and practical strategies that fit seamlessly into daily life.
Drawn to pelvic health early in her career, Jenny completed entry-level pelvic health training before finishing her Physiotherapy residency and has since pursued advanced postgraduate education in the field. She has been a Teaching Assistant with Pelvic Health Solutions and Antony Lo since 2018, supporting the education of healthcare professionals in pelvic health. In 2022, she partnered with colleague Cara McDougall to co-develop a comprehensive pessary fitting course that is now offered across North America.
Jenny is dedicated to lifelong learning, advancing pelvic health education, and empowering patients through compassionate, individualized care.