Disclaimer & Privacy Policy

Toronto Pessary Clinic (“the Clinic,” “we,” “our,” “us”) is committed to protecting the privacy, confidentiality, and rights of patients, visitors, and healthcare providers who interact with our website. By accessing or using this website, you acknowledge and agree to the following terms, disclaimers, and policies.

1. Medical Disclaimer

  • The information provided on this website is for educational and informational purposes only.

  • It is not intended as medical advice, diagnosis, or treatment.

  • Visitors should not rely on this website as a substitute for consultation with a qualified healthcare professional.

  • Always seek the advice of a physician, physiotherapist, or other licensed healthcare provider regarding any medical condition.

2. No Patient–Physiotherapist Relationship

  • Viewing this website or contacting the Clinic through this site does not establish a patient–physiotherapist relationship.

  • A therapeutic relationship is formed only after an in-person clinical assessment and mutual agreement for care.

3. Results Disclaimer

  • Outcomes of pessary fittings and physiotherapy care may vary depending on each patient’s individual condition.

  • The Clinic makes no guarantees or warranties regarding specific results.

  • Services are provided based on evidence-informed practice and professional judgment.

4. Compliance with PHIPA and PIPEDA

Toronto Pessary Clinic complies with:

  • The Personal Health Information Protection Act (PHIPA – Ontario), which governs the collection, use, and disclosure of personal health information in Ontario.

  • The Personal Information Protection and Electronic Documents Act (PIPEDA – Canada), which governs the use of personal information in commercial activities.

We are committed to maintaining the confidentiality, security, and integrity of all personal and health information in accordance with these laws.

5. Referrals from Physicians and Healthcare Providers

  • Referring healthcare providers are responsible for obtaining patient consent before sharing personal health information with the Clinic.

  • By submitting a referral through this website, you confirm that you have obtained the necessary patient consent as required under PHIPA.

  • The Clinic will use personal health information only for the purpose of providing care, contacting patients, and communicating with referring providers as appropriate.

6. Electronic Communication Disclaimer

  • Communication through this website, including email and contact forms, is not fully secure.

  • Visitors should avoid sharing sensitive or detailed health information online.

  • Clinical information will be collected securely during consultation.

7. Collection and Use of Personal Information

We may collect the following information when you interact with our website:

  • Basic contact details (name, phone number, email address).

  • Information provided in referral or inquiry forms.

  • Anonymous usage data (e.g., browser type, pages visited).

How we use this information:

  • To respond to inquiries or referrals.

  • To coordinate appointments and follow-up care.

  • To improve website performance and user experience.

  • To maintain legal and professional compliance.

We do not sell or share personal information with third parties except as required by law.

8. Cookies and Analytics

  • This website may use cookies or tracking technologies to monitor traffic and improve performance.

  • Data collected is anonymous and used for analytics purposes only.

  • Visitors may disable cookies in their browser settings without impacting access to the site.

9. Third-Party Services and Links

  • The website may link to third-party services (e.g., Jane App, educational resources, directories).

  • The Clinic is not responsible for the privacy practices, content, or policies of external sites.

  • Visitors are encouraged to review third-party privacy policies before submitting personal information.

10. Artificial Intelligence (AI) and Content Disclaimer

  • Portions of educational content may be developed or supported with the assistance of AI tools.

  • All published material is reviewed and approved by licensed healthcare professionals prior to posting.

  • Content remains for educational purposes only and should not be considered individualized medical advice.

11. Intellectual Property Rights

  • All content on this website, including text, graphics, images, and downloadable materials, is the property of Toronto Pessary Clinic unless otherwise credited.

  • Content may not be copied, reproduced, or redistributed without prior written consent.

  • Downloadable referral kits are for professional use only and may not be altered without permission.

12. Jurisdiction

  • This website and Clinic operate under the laws of the Province of Ontario and the laws of Canada.

  • Any disputes shall be resolved exclusively in Ontario, Canada.

13. Policy Updates

  • This Disclaimer & Privacy Policy may be updated periodically to reflect changes in legislation, technology, or Clinic practices.

  • Continued use of this website indicates acceptance of any updated terms.

14. Contact Information

For questions about this Disclaimer & Privacy Policy or how your information is handled, please contact:

Toronto Pessary Clinic
P: (437) 889-8922